Social Responsibility – QueenofSuburbia
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Social Responsibility
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Everyone deserve to own well-fitting lingerie, and we're on a mission to provide it to you while using deadstock fabric, natural fibers like silk and cotton, and minimize waste.
HUGGING TREES
We're proud to be partnered with One tree planted. For every item purchased on our website, one dollar will be donated to plant a tree in depleted forests all across the globe.
Packaging
Whether it's business cards made from recycled cotton t-shirts or shipping boxes made from 100% post-consumer waste, we've gotten creative with sourcing recycled packaging supplies. No trees were harmed in the making of your order!
Wage ethics
Every single Queen of Suburbia garment was made by a skilled craftswoman who was paid a living wage for her labor, in our safe and clean studio in Hamilton, Ontario
We OPERATE UNDER A
ZERO WASTE POLICY
Producing all garments in-house has allowed us to expand Queen of Suburbia responsibly, reducing waste wherever possible and encouraging the conscious consumption of fewer, made-to-last pieces. Find us saving scrap fabric for cutting, choosing deadstock fabrics, and repurposing fabrics.
How are you responsibly sourcing fabrics?
We often buy 'deadstock' fabric, leftovers from mass manufacturing that would otherwise be thrown away. We also choose natural fibers over manmade ones, which reduces the use of environmentally-damaging dyes, and resource-draining plastics.
What are you doing to reduce waste?
Because each of our garments are made to order, we produce exactly what's needed. This means that no sellable garments go to waste, and encourages careful consumption as we have no stock, therefore no need for an end-of-season clear out sale.
What's special about Queen of Suburbia Lingerie?
Each piece is carefully constructed, from draft to the final stitch, by skilled craftswomen who love creating pieces that are made to last. This not only means less waste in a landfill, but also that you'll get a piece that can last for years to come with the right care.
PIPPA PANTY in Map Traveler
All of our products are made-to-order. Please allow 4 weeks before they ship.
The perfect everyday panty. A little cheeky, with a medium-high cut on the hips, this panty is lightweight for a barely-there feel.
Every Queen of Suburbia panty is lined at the gusset with 100% organic cotton jersey.
Complete the look with the Traveler Bra .
Any questions? Don't see your size? Email hello[@]queenofsuburbia.com
Please include your usual bra and panty size at cart.
RETURNS
By purchasing this item, you'll be supporting my small business and the many other small businesses involved in my process.
Material: Polyester, nylon lace. Exclusive of trims.
Care: Carefully hand wash in cold water, hang or lay flat to dry.
Do you have any burning questions? Check down below before emailing us to see if it's already been answered!
For cotton undies, you can toss them in the machine on cold (we recommend using a fabric bag) and lay them flat to dry. For bras, hand wash them in your sink with a specially-formulated silk or delicates wash. Just soak in cool soapy water for a few minutes, give areas that may have dirt a gentle scrub with your hands. Lay flat to dry on a second, dry towel. Never put your lingerie in the dryer (heat can ruin elastics and any elasticity in the fabric and the dryer itself can harm the lingerie). Never use harsh bleaches or detergents.
Our order queue depends on the time of the year. Current queue can be found in the header bar but averages in 2-4 weeks. After that period your order will be dispatched. Please check out the Shipping page for more information on how long it will take to reach you.
You can send an email over to hello[@]queenofsuburbia.com for more information about stocking Queen of Suburbia.
All Queen of Suburbia lingerie is proudly made in Hamilton, Canada, in our studio. Since everything is made in-house, you can feel good about supporting a small, ethical, and independently-owned business.
You can find a detailed size chart and guide of how to measure yourself here . There are also size recommendations in the details of each product listing. If you're still in need of assistance or don't see your size listed, email hello[@]queenofsuburbia.com.
Fret not, we can make almost any size—just contact hello[@]queenofsuburbia.com with your bust, underbust, and full hip measurements. How to take those measurements can be found here .
We don't charge for custom sizing! Most of our bras are custom-made just for you and that cost is already included in the price. If you'd like small adjustments made (perhaps more coverage, a higher rise, or a cheekier cut) simply contact us .
We ship worldwide. If your country can be found on a map, we ship there. We also offer a flat-rate shipping fee, so you can stock up!
Our packaging from the outside is very discreet. It comes in a plain bubble mailer or box with your address and our return address on it. There is no mention of "lingerie" anywhere, so you can ship it to your work address without fear if you're in Canada. There is, however, a detailed description of the contents of your parcel on the customs form as required by law when we ship internationally. The outer packaging itself is discreet, however.
We'll do our best! If your item is in stock and ready to ship, we can usually get it into the mail for you the same day. But if your item is made-to-order (and most of our items are), we may not be able to to rush the cutting and sewing. This depends on the time of year, what's going on in terms of photo shoots and production, how many items are ahead of yours in the order queue, etc. If you're in a hurry, the best thing you can do is to contact us immediately (and before you place your order!) with your needs. We can often meet your deadlines, though a rush production fee may apply.
If you're really frantic and need something like today , we have gift certificates! We offer PDF printable gift certificates in case of an urgent need for lingerie (and who doesn't have those?) It'll be sent to you right away.
We can do that! Our items usually ship via Canada Post, regular mail. If you would like to upgrade to a faster shipping time, please contact us .
Our shopping cart system is integrated with Shopify, a company that is exceptionally secure. We also accept PayPal. Your personal information is kept privately and securely, and we never give out information about customers to anyone.
Not really! Our prices accurately reflect the cost of production, quality materials, and other expenses. Our prices are carefully calculated, without artificial inflation, but we recognize that our prices are often higher than what you'll see at a big-name retailer or department store. There are a number of reasons for this but put short and sweet, these garments are of quality materials and are made by skilled crafts women in Canada. We cut no corners and we are paid for our labor and skill. We practice sustainability and ethical practices which are slower and cost quite a bit more than manufacturing overseas in mass numbers.
Not currently, but when we are we post it on our social media channels, so stay tuned!
AMELIA BRA
Made with love in Canada, the Amelia bra is a very sheer wardrobe staple.
Underwires and a multi-seamed cup give it shape and full support.
Complete the look with the Pippa Panty in Cream x Beige.
Material: Nylon tulle, nylon tricot lining. Exclusive of trims. Care: Carefully hand wash in cold water, and hang dry by centre of bra to prevent distortion.
MORGAN Bra in Yellow Daisy
Breathable, lightweight, and comfortable, the Morgan bra was designed for the summer months and will take you into autumn. Sheer stretch mesh cups offer seamed support and fully adjustable front straps keep you feeling secure in this bra.
Soft elastics keep this bra secure so you can go about your day without it sliding around. A partially-adjustable back allows for a truly custom fit and allows for adjustment between 2 dress sizes.
Underwires and a single-seamed cup give it shape and medium support.
Complete the look with Morgan Panty in Yellow Daisy .
Material: 80% Nylon/20% Spandex Mesh, 100% Nylon cradle lining. Exclusive of trims.
Care: Carefully hand wash in cold water, hang dry by center of bra to prevent distortion.
PIPPA PANTY in ivory x blue
Complete the look with the Francesca Bralette .
Material: 80% Nylon/20% Spandex, 80% Nylon/20% Spandex back. Exclusive of trims.
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